Service & Warranty
Fly System UK LTD provides comprehensive service and warranty support for Czech Sokil C-UAS systems supplied to business customers and authorised partners.
Our approach goes beyond product delivery. We support clients throughout the full lifecycle of a project, including solution deployment, integration into existing C-UAS management environments, technical support, maintenance, and ongoing operational assistance.
What we provide
Fly System UK LTD delivers a full range of service support, including:
- supply and integration of Czech Sokil C-UAS systems;
- technical support during deployment and operation;
- warranty and post-warranty service;
- diagnostics and maintenance of supplied equipment;
- user guidance and operational consultations;
- adaptation of technical and operational documentation to project requirements;
- software and system update support where applicable.
Service model
Our service model is designed for professional and project-based use. We work with identified and verified counterparties in the B2B segment and provide support in line with contractual terms, technical specifications, and the operational requirements of each deployment.
Depending on the scope of supply, service support may include remote consultation, coordination with authorised technical specialists, and assistance with maintaining the operational readiness of deployed systems.
Warranty support
Fly System UK LTD provides a standard warranty period of 12 months from the date of delivery of the goods, unless otherwise agreed in the relevant contract or supply documentation.
Warranty support is provided in accordance with the contractual documentation, applicable product documentation, and the specific scope of supply. Where a warranty issue is identified, Fly System UK LTD coordinates the assessment process and supports the customer in resolving the issue through the appropriate service procedure.
Warranty coverage applies subject to proper use of the equipment, compliance with operating requirements, and adherence to the technical documentation supplied with the product.
Exclusions and limitations
Warranty and service support do not apply in cases of improper use, unauthorised modification, physical damage caused after delivery, or operation contrary to the applicable technical and safety requirements.
The exact scope of warranty obligations, service procedures, and response format may vary depending on the type of system, configuration, and contractual framework of the specific project.
Contact us
For service requests, warranty support, or technical assistance, please contact our team at: